Contact Us

The fastest way to get in contact with us is via email at info@precisionnutrition.com. Please choose this mode of communication first.

Nutrition Questions

Due to the sheer volume of inquiries we get, nutrition and exercise-related questions from people who are not existing clients and customers are not guaranteed a response.

To speak with our experts personally about nutrition and exercise-related topics, your best bet is to pick up a copy of The Precision Nutrition System, because with your purchase you will get a full membership to the Precision Nutrition Member Zone, where you’ll be able to chat directly with over a dozen top coaches and experts and over 40,000 members.

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Our Location

Precision Nutrition Inc. currently operates out of Toronto, Canada.

Our USA orders are shipped from Dallas, TX , USA and our Canadian and International orders are shipped from Toronto, ON, Canada.

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Hours of Operation

Our sales and customer service departments are open from 9:00 am to 5:00 pm EST, Monday to Friday – with the exception of National Holidays.

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Shipping Information

We ship orders within the US via USPS and Canadian orders via Canada Post. All other international orders are shipped via Purolator.

All orders will ship within 2-3 business days. Orders received on weekends or holidays, will ship the next business day.

All customers receive a shipping confirmation email when the order is shipped. So please contact us if you do NOT receive your tracking email and when you do receive your tracking email diligently TRACK it

www.canadapost.ca OR www.purolator.com

*Please note that all online tracking websites are updated every 48hrs, so if you are keen and use the tracking # as soon as you receive it and the status info does not show up on the shipping website, just wait one more day. Here at PN we are a little quicker than the larger shipping companies and will get your tracking email to you before the shipping company even has their site updated!

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Typical Delivery Times

Below are the typical delivery times to various locations. Keep in mind that these are not guarantees (once we ship the product, its fate is in the hands of Purolator and Canada Post Service), but rather guidelines from our experience shipping products around the world using these services since 2001.

United States: 5-7 business days
Canada: 5-7 business days
United Kingdom & Ireland: 2-3 weeks
Australia & New Zealand: 2-3 weeks
Other international destinations: 4-6 weeks

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Order Tracking

All customers from around the globe will receive a tracking # via the email you provided upon ordering.

If you have lost, deleted or not received your tracking email, please contact info@precisionnutrition.com with your order information, and we will be happy to assist you.

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45-Day Money Back Guarantee

We offer a 45-day money back guarantee on all products. If our products do not meet your expectation, contact us within 45 days of purchase and we will refund the product purchase price, less any shipping charges.

To return a product, first contact info@precisionnutrition.com for a return authorization. Products returned without authorization will not be accepted, and the purchase will not be refunded. Returns from the US and Canada must be sent using a trackable method (e.g., USPS, Canada Post, FedEx, UPS). Customers are responsible for the return cost of shipping the product back.

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Privacy Policy

We respect your privacy and your personal information. We never share your personal information with third parties for any reason.

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Wholesale Pricing

Wholesale pricing is available if you’re interested in purchasing in bulk or retailing our Gourmet Nutrition volume 2 cookbook – the cookbook for the fit food lover.

Please contact Amanda at info@precisionnutrition.com for wholesale pricing information.

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Employment Opportunities

If you’re among the best in your field, there may be a place for you here at Precision Nutrition.  Current career opportunities include:

1. Copywriter
   Good copywriters write exceptionally well, and in a very specific way: not a book report, not an academic paper, but a concise, compelling and clear appeal to the needs of real people.  To be excellent in the role, you must have a knack for INSIGHT and making connections between ideas that most people overlook, and for communicating that insight with the written word.  And to do this, you must be an avid learner, and must be endlessly fascinated by human nature — how we think, what we feel, what we want, and why.  Plus, you must love fitness and nutrition and genuinely want to help others solve their problems and be their best.
2. Coach – Lean Eating For Men and Women
   Our coaches must be highly trained, experienced, and effective.  Requirements include: undergraduate training in an exercise and nutrition related field, willingness to prepare for and write the PN certification examination, experience as a one-on-one or distance based personal trainer, and a competitive sportbackground.  You must also have a high level of competency in the use of desktop and web applications, as well as communication via the web.  You must also be prepared to work with male and female clients of all backgrounds, shapes, and sizes.  You’ll be responsible for helping them get into the best shape of their lives.
3. Telephone Nutrition Support
   We’re always looking for top quality nutritionists/dietitians to assist in supporting our clients and customers.  Requirements include undergraduate training in exercise and nutrition, nutrition certification, nutrition coaching experience, and a willingness to prepare for and write the PN certification examination.  You must also have a high level of competency in the use of desktop and web applications.  As you’ll be the “voice” of our company, you must also be sociable and enjoy talking about exercise and nutrition on the telephone.
4. Executive Assistant
   We need an exceptionally organized, intelligent, and experienced assistant to work directly with our executive team as we grow.  You must be competent in the use of desktop and web applications and must be willing, and able, to learn new applications you’re currently unfamiliar with.  You’ll be responsible for coordinating/scheduling meetings and special events, planning logistics, conducting analysis/information gathering, arranging travel and accommodations, preparing letters and correspondence, and more.

Keep in mind, at Precision Nutrition, we offer you the ability to:

1. Make your own work schedule.
   At PN, you’re measured by what you produce, not by the time you spend at work.  Work when you want, from where you want.  As long as your work gets done, and done superbly, you have the freedom to set your own schedule.
2. Work from home.
   If you’re in Toronto, our home town, great.  If not, no worries.  Many of our employees work exclusively from home, from all over the world.
3. Work in the fitness and nutrition industry.
   We love exercise, we love nutrition, and we love sport.  That’s why we started this company.  If you do too, you’ll appreciate how rare it is to do a job you really love.  For active, fit people, Precision Nutrition is that opportunity.
4. Work with fun, bright and truly talented people.
   We’re a small company, and we’re picky about who we work with, because to us, this isn’t just a job — it’s our life.  So as a result, we’ve put together a small group of cool, exceptional people.  And in our opinion, that’s a very welcome departure from the large faceless corporations we’ve all worked for.

Interested? Send us a resume and a cover letter mentioning the position you’re applying for to info@precisionnutrition.com.